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hybrid model of owned and franchised clubs
involved departments: 2 Finance and 4 Operationals
weeks to establish a consensus roadmap
A major French player in fitness clubs, with 260 establishments and 900,000 members by 2023, our customer has been hit hard by the 2020-2021 health crisis. With a return to strong growth, the Finance Department aims to support ambitious development, both in France and internationally, by streamlining its organization and strengthening its management capabilities.
Develop a shared vision and awareness of the inefficiencies and under-utilization of the EPM solution already in place.
The first step was to ensure that objectives were understood and shared. - Clarification of the Group's ambition and strategic priorities with management (CEO, CFO, CIO) - Translating this ambition into transformation projects, integrating the expectations of internal customers (Development, Operations, Innovation, etc.). The trajectory was then drawn up in design workshops with the Finance teams. - Breakdown of projects into "fast" actions and "deep" projects - Creation of summary project sheets: urgency, complexity, contributors, timeline, interdependencies, etc. - Design of an 18-month roadmap for each Finance department, based on prioritization criteria (response to challenges, capacity to deliver, cost of implementation, etc.).
A roadmap structured by Finance department, with a set of projects prioritized according to their ability to meet strategic challenges and criteria adapted to the company's culture. Based on this roadmap, the Group was able to rapidly launch its Management Control projects, with new use cases for the existing EPM solution.
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