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Our client is the French entity of a group operating 4800 stores and restaurants in 42 countries, on all segments of trading. Noting strong disparities in management between departments and a significant amount of time spent reconciling information instead of managing, the group wanted to optimize the performance management system, its usage and the tools.
As part of the deployment of the new data architecture, the Transformation Department decided to enrich management with dashboards based on operational levers, and to develop a trye data culture by introducing new uses and a common language.
• Collection of management needs according to the organization's issues • Set-up of a data dictionary as a basis of the common language • Definition of a target analysis model • Definition of content (repositories, axes, indicators, use cases) and report layout • Construction of a change plan (personae and steering routines) • Design of an optimized organization around the data to put in place the foundations of a governance
By overhauling the data base, governance and usage, the Group now has a unified data model and common management rules, enabling it to benefit from a common model, thus improving its management, obtaining ever more reliable data and gaining greater responsiveness in analyses and projections.